There are a lot of parallels between what we're doing and an expensive watch. It's very complex, has a lot of parts and it only has value when it's predictable and reliable.

You have to begin to put the infrastructure in place to put in high-speed trains...It should be a national priority. If the French can do it, why cant we?

I was a mechanic in the Navy. And mechanics in the Navy are like mechanics in airlines. You may have more stripes than I do, but you don't know how to fix the airplane.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?

Every pilot thinks they're the best pilot in the world. I think I'm the best pilot.

The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy. Anything else is a waste of their money, and they'll figure that out in a hurry.

You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.