There are a lot of parallels between what we're doing and an expensive watch. It's very complex, has a lot of parts and it only has value when it's predictable and reliable.

Do you know how much faster I can fix an airplane when I want to fix it than when I don't want to fix it?

It's not a testosterone-driven industry any longer. Success is making money, not in the size of the airline.

Since 1978 the record pretty well shows that no start-up airline . . . has really been successful, so the odds of JetBlue having long-term success are remote. I'm not going to say it can't happen because stranger things have happened, but I personally believe P.T. Barnum was, in that respect, correct.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?

It's the old adage: You can make a pizza so cheap, nobody will eat it. You can make an airline so cheap, nobody will fly it.

We tax air passengers like cigarettes and alcohol - we impose sin taxes on travellers.