There are a lot of parallels between what we're doing and an expensive watch. It's very complex, has a lot of parts and it only has value when it's predictable and reliable.

Whether I'm at the hangar or at the airport or on an airplane, I get respect. And that's the best part of my day.

There are a lot of parallels between what we're doing and an expensive watch. It's very complex, has a lot of parts and it only has value when it's predictable and reliable.

The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy. Anything else is a waste of their money, and they'll figure that out in a hurry.

In airplanes you have a choice between chocolate and vanilla. One year could be vanilla or it could be chocolate. I don't attach any relevance to which one.

You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?