The telephone operator has one of the biggest roles in creating your organization's image....indeed, many people may come into contact with no one except your operator.
If you just enchanted one person per day, you would make a big dent in the universe.
Luck favors the people who are willing to grind it out.
'Branding' has taken on too much of a role as a specialized craft performed by voodoo artists.
If you start out to solely make money, you will attract the wrong kind of employees.
I want to know which idea you're going to kill yourself trying to make successful, not which ideas have crossed your idle mind.