Best way to succeed is to do things for the customer, not to the competition. Very few people buy a product in order to help you hurt the competition. To think otherwise is lunacy.

The more popular a person thinks he is in the blogosphere, the thinner his skin and the thicker his hypocrisy. This should be exactly the opposite: the higher you go the thicker the skin and thinner the hypocrisy.

At the end of the day in business, it's not about peer review and getting into a scientific journal. You either increase sales, or not.

You really can't spend money on social media unless you really try. Social media is really more about effort than expense.

Facebook is for people, Twitter is for perspective, Google+ is for passion, LinkedIn is for pimping

The beauty of Goodreads is that you know you’re sowing in a field where everyone, by definition and self-selection, loves to read.

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.