You have to sit by the side of a river a very long time before a roast duck will fly into your mouth.

When I finally got a management position, I found out how hard it is to lead and manage people.

The mark of a good conversationalist is not that you can talk a lot. The mark is that you can get others to talk a lot. Thus, good schmoozer's are good listeners, not good talkers.

You say: "I'm a blue sky thinker." Investor thinks: "You have no business model, and you don't know how to ship."

Arguably, in business books, I don't think there's much that has never been said before.

If you make meaning, you'll make money.

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.