The angels started singing, the clouds parted, it was a religious experience. I've never had the same reaction to a product, not in 25 years.

A magnificent cause can overcome a prickly personality, but your ability to enchant people increases if they like you, so you should aspire to both. You’ll know that you’re likeable when you can communicate freely, casually, and comfortably with people.

I learned how difficult it is to self-publish a book. It's complex, it's confusing, it's idiosyncratic.

The secret of evangelism is Guy's golden touch - whatever is gold, Guy touches. That’s very different than saying whatever Guy touches turns gold.

I don't want to make more friends. I have four kids, I have plenty of friends, and all the personal relationships I need.

Social media puts reciprocity on steroids because now you can reach more people in more ways to do more things for them faster and at lower expense. Positive word about your reciprocity can spread faster than ever.

Happiness is temporary and fleeting. ... Joy is the right goal.