Hockey is the only thing that I'm not good at that I love.

One must understand what people are thinking, feeling and believing in order to enchant them.

Arguably, in business books, I don't think there's much that has never been said before.

Twitter, Facebook, Google + are the trifecta of marketing for authors (and bloggers).

I would consider...Google Plus a push technology. It's closer to Twitter than to Facebook.

If you want to make a good first impression, smile at people. What does it cost to smile? Nothing. What does it cost not to smile? Everything, if not smiling prevents you from enchanting people.

While we're living, we need to get over ourselves and accept others if we want to enchant people.