While parents possess the original key to their offspring's experience, teachers have a spare key. They, too, can open or close the minds and hearts of children.

Teachers are expected to reach unattainable goals with inadequate tools. The miracle is that at times they accomplish this impossible task.

If you want your children to improve, let them overhear the nice things you say about them to others.

Parenthood is an endless series of small events, periodic conflicts, and sudden crises which call for a response. The response is not without consequence: it affects personality for better or for worse.

When gentle persuasion [of children] falls on deaf ears, we resort to ridicule and rebuke. Then we return to threats and punishment. This is the modus operandi of a mutual frustration society.

Many teenagers are tormented by terrors they deem private and personal. They do not know that their anxieties and doubts are universal.

I can be a tool of torture or an instrument of inspiration. I can humiliate or heal. In all situations, it is my response that decides whether a crisis will be escalated or de-escalated and a child humanized or dehumanized.