The fact is, if a person has not experienced the love of his or her soul, within one's self, there is no chance that that person can go out and love, even though it is a faculty of love that you most powerfully need.
Harbhajan Singh YogiIn any communication, or in any situation which you cannot confront because it is exaggerating, hot or aggressive, just change your breath. Breathe through the lips instead of through the nostrils. Exhale always through the nostrils. Inhale through the rolled lips and make it slow and long. It will slow everything as required. It will increase your sensitivity. It will give you 10 times more projection over the person you are talking to.
Harbhajan Singh Yogi