I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality

In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.

You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.

I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality

Uncertainty will always be part of the taking charge process.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

If your desk isn't cluttered, you probably aren't doing your job.