Uncertainty will always be part of the taking charge process.

Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

Management must manage!

Management manages by making decisions and by seeing that those decisions are implemented.

The professional's grasp of the numbers is a measure of the control he has over the events that the figures represent.

What you manage in business is people

In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.