Uncertainty will always be part of the taking charge process.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.

I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality

The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.

We must not be hampered by yesterday's myths in concentrating on today's needs.

Ninety-nine percent of all surprises in business are negative.

What you manage in business is people