In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.

The best way to sell yourself to others is first to sell the others to yourself. Check yourself against this list of obstacles to a pleasing personality: interrupting others; sarcasm; vanity; being a poor listener; insincere flattery; finding fault; challenging others without good cause; giving unsolicited advice; complaining; attitude of superiority; envy of others' success; poor posture and dress.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

The highest art of professional management requires the literal ability to 'smell' a 'real fact' from all others.

It is much more difficult to measure nonperformance than performance.