Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.

If you keep working you'll last longer. I'd hate to spend the rest of my life trying to outwit an 18-inch fish.

Management must manage!

The highest art of professional management requires the literal ability to 'smell' a 'real fact' from all others.

The best way to sell yourself to others is first to sell the others to yourself. Check yourself against this list of obstacles to a pleasing personality: interrupting others; sarcasm; vanity; being a poor listener; insincere flattery; finding fault; challenging others without good cause; giving unsolicited advice; complaining; attitude of superiority; envy of others' success; poor posture and dress.

Uncertainty will always be part of the taking charge process.