It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away

It is much more difficult to measure nonperformance than performance.

You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.

Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

Management manages by making decisions and by seeing that those decisions are implemented.

A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.

In the business world, everyone is always working at legitimate cross purposes, governed by self interest.