It's true that over-apologizing interrupts the flow of conversation and irritates the person who has to stop and offer reassurance, like, "No, it's fine, don't worry about it." But far greater than the challenge of toning down unnecessary "sorrys" is offering an apology when one is due.
Harriet LernerTelling a true story about personal experience is not just a matter of being oneself, or even or finding oneself. It is also a matter of choosing oneself.
Harriet LernerMany of our problems with anger occur when we choose between having a relationship and having a self.
Harriet LernerOften when someone apologizes - like a parent who says to a child, "I'm very sorry I neglected you when you were a kid" - they also ask, "Do you forgive me?," because they want the other person to be over it. However, healing can take a great deal of time. And if we forgive too quickly, we cut the process short.
Harriet LernerThe best apology, I think, was from my husband, Steve, who slept with a close friend of mine decades back, when we were committed to being life partners but not yet married. And many of the factors that made Steve's apology so healing are universal. One important thing is that he confessed to the affair, rather than my discovering it. He looked deeply into his own history in terms of why this happened, but he never used that history as an excuse.
Harriet Lerner