Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would most likely be worth it.

One sure-fire way to stay creative: force yourself to learn something new.

What could you accomplish if no one told you it was impossible?

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Many, perhaps most, people who lose their jobs are mistaken about the reason for which they lost their jobs. Some will say that they're failures, others that their boss had it in for them, and others yet that they were sure their career ended because of a stupid faux pas they made at the company picnic.

I have ten marathons under my belt, including four New York races and one Boston.

America is ripe for a service revolution.