By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.

Failure is not falling down but staying down.

Are you worried about pressure? I look at it this way: Pressure is having to do something you are not totally prepared to do.

Every morning brings new potential, but if you dwell on the misfortunes of the day before, you tend to overlook tremendous opportunities.

Exploring how you could make a bad situation worse can sometimes tell you what not to do.

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.

Ideas without action are worthless.