Laugh often. Starting your day with a good laugh, or at least a big smile, is as beneficial to your health as it is to your mood. Scientific studies at Northwestern University and Fordham University concluded that laughter benefits the heart, lungs, stomach and other organs. It relaxes tensions, changes attitude, and increases the body's natural painkillers. And it has no harmful side effects.

A great accomplishment shouldn't be the end of the road, just the starting point for the next leap forward.

Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.

The sale begins when the customer says yes.

The cost of praising someone is nil - but every psychological study shows the payoff is huge.

Good habits are as addictive as bad habits, and a lot more rewarding.

Many successful people are no more talented than unsuccessful people. The difference between them lies in the old axiom that successful people do those things that unsuccessful people don't like to do.