Would you like to go to a doctor who had taken his last medical course in 1948? You have to keep changing and keep learning so that you are constantly challenging yourself, adding a few new songs to your program every chance you get. If you don't, the world will pass you by.

Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.

You do not get what you want. You get what you negotiate.

If you have no destination, you'll never get there.

Are you worried about pressure? I look at it this way: Pressure is having to do something you are not totally prepared to do.

Rough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.