You can't buy a good reputation; you must earn it.

I have ten marathons under my belt, including four New York races and one Boston.

The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.

One sure-fire way to stay creative: force yourself to learn something new.

Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.

Decide what your priorities are and how much time you'll spend on them. If you don't, someone else will.

America is ripe for a service revolution.