You can't learn anything if you are doing all the talking. Sales people should always be developing their earQ, not their IQ. The only way to create a successful sale is to understand that knowledge from listening does not become power until it is used. And ideas without action are worthless.
Harvey MackayI know that you don't know, but you don't know that you don't know! By that I mean there are three reasons why individuals and businesses fail: 1. Arrogance 2. Arrogance 3. Arrogance.
Harvey MackayIf you can't say yes, it's no. Don't sugarcoat it. Don't talk yourself into yes just to seem like a nice guy. No one ever went broke because he or she said "NO" too often.
Harvey Mackay