You can't learn anything if you are doing all the talking. Sales people should always be developing their earQ, not their IQ. The only way to create a successful sale is to understand that knowledge from listening does not become power until it is used. And ideas without action are worthless.

Are you worried about pressure? I look at it this way: Pressure is having to do something you are not totally prepared to do.

Deep down inside of all of us is the power to accomplish what we want to, if we'll just stop looking elsewhere.

It isn't the people you fire who make your life miserable, it's the people you don't.

Your past is not your potential.

Your day usually goes the way the corners of your mouth turn. The most powerful single thing you can do to influence others is to smile at them.

No one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.