You're as old as you behave.

A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.

You'll always get the good news; it's how fast you get the bad news that counts.

Knowledge is not power unless it is used.

Failure is an attitude, not an outcome.

I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.