Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

There has been a seismic shift in the business world. The great classical business principles still hold true but they need to be fused with cutting edge internet technology.

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.

It's nice to be important, but more important to be nice. You don't know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you.

If you don't climb the mountain, you can't see the view

Pale ink is better than the most retentive memory.

Decide what your priorities are and how much time you'll spend on them. If you don't, someone else will.