The quality of your life is determined by the quality of your relationships. The quality of your business is no different.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

Unless you work in demolition, don't burn bridges.

Every morning brings new potential, but if you dwell on the misfortunes of the day before, you tend to overlook tremendous opportunities.

Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.

Leadership does not mean getting people to do their job. It means getting people to do their best.

Your day usually goes the way the corners of your mouth turn. The most powerful single thing you can do to influence others is to smile at them.