The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.

All the technology in the world will never replace a positive attitude.

Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It's the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.

"You learn when you listen. You earn when you listen - not just money, but respect.

Deep down inside of all of us is the power to accomplish what we want to, if we'll just stop looking elsewhere.

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.