Your day usually goes the way the corners of your mouth turn. The most powerful single thing you can do to influence others is to smile at them.

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

If you get a chance, take it. If it changes your life, let it.

Don't confuse visibility with credibility.

Exploring how you could make a bad situation worse can sometimes tell you what not to do.

There will always be someone with a cuter girl, a bigger car, a bigger home, but that does not matter. You measure your own performance by your own potential. That's what makes a successful person.

There is a place in the world for anyone in the world who says, "I'll take care of it."