Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.

It's nice to be important, but more important to be nice. You don't know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

Never buy anything in a room with a chandelier.

Exploring how you could make a bad situation worse can sometimes tell you what not to do.

I believe that visualization is one of the most powerful means of achieving personal goals.

Pale ink is better than the most retentive memory. If it's written down, you can look it up. Just be damn sure you write it down.