Good commanders look after their troops, and good troops look after their commanders.

Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.

"You learn when you listen. You earn when you listen - not just money, but respect.

Keep the customer actively involved throughout your presentation, and watch your results improve.

Make your decisions with your heart, and you'll end up with heart disease.

Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling. Announce a Friday afternoon off once in a while. Cancel a Monday morning meeting or two. Tell the cast of characters you'd like them to spend the amount of time normally spent preparing for attending the meeting at their desks, simply thinking about an original idea.

Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.