Make your decisions with your heart, and you'll end up with heart disease.

Your day usually goes the way the corners of your mouth turn. The most powerful single thing you can do to influence others is to smile at them.

Don't wait for a funeral to pay a compliment. You may not make it in time.

Keep the customer actively involved throughout your presentation, and watch your results improve.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

"You learn when you listen. You earn when you listen - not just money, but respect.

Good commanders look after their troops, and good troops look after their commanders.