To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.

It doesn't matter if they say you can't do it. It only matters if you say you can't.

If you don't climb the mountain, you can't see the view

Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Minds are like parachutes-not much good unless they are open.