A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.

Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would most likely be worth it.

Worrying makes you cross the bridge before you come to it.

You're as old as you behave.

Delegating doesn't mean passing off work you don't enjoy, but letting your employees stretch their skills and judgment.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.