In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.

Rough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.

Staying in touch with contacts is as important as getting them in the first place.

Failure is an attitude, not an outcome.

You can win more friends with your ears than with your mouth. People who feel like they're being listened to feel accepted and appreciated. They feel like they're being taken seriously and what they say really matters.

Are you worried about pressure? I look at it this way: Pressure is having to do something you are not totally prepared to do.

Never buy anything in a room with a chandelier.