By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

When you're thirsty, it's too late to think about digging a well.

It's the oldest, corniest piece of advice in the world but it still works. The strongest networks are built on friendship. Be a friend not only to the people in your network, but to the people who matter the most to the people in your network.

The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.

Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It's the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.

There's a place in the world for any business that takes care of its customers-after the sale.

Don't wait for a funeral to pay a compliment. You may not make it in time.