By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.

Ego stops you from getting things done and getting people to work with you. That's why I firmly believe that ego and success are not compatible.

There is a place in the world for anyone in the world who says, "I'll take care of it."

Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.

Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.

It doesn't matter if they say you can't do it. It only matters if you say you can't.