Most business problems can be solved if you can teach yourself to look beyond the dollar sign.

Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.

There's a place in the world for any business that takes care of its customers-after the sale.

Knowledge is not power unless it is used.

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

It isn't the people you fire who make your life miserable, it's the people you don't.