Good habits are as addictive as bad habits, and a lot more rewarding.

America is ripe for a service revolution.

Ego stops you from getting things done and getting people to work with you. That's why I firmly believe that ego and success are not compatible.

You're as old as you behave.

The quality of your life is determined by the quality of your relationships. The quality of your business is no different.

Amateurs wait for inspiration. The real pros get up and go to work.

Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling. Announce a Friday afternoon off once in a while. Cancel a Monday morning meeting or two. Tell the cast of characters you'd like them to spend the amount of time normally spent preparing for attending the meeting at their desks, simply thinking about an original idea.