The first successful salesperson was not a man, it was Eve.

Would you like to go to a doctor who had taken his last medical course in 1948? You have to keep changing and keep learning so that you are constantly challenging yourself, adding a few new songs to your program every chance you get. If you don't, the world will pass you by.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

Employee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.

No one ever went broke by saying no too often.

You don't have to know everything as long as you know people who know the things you don't

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.