If you get a chance, take it. If it changes your life, let it.

It doesn't matter how much milk you spill as long as you don't lose the cow.

Believe in yourself, even when no one else does.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.

By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.

America is ripe for a service revolution.