Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.

Pale ink is better than the most retentive memory. If it's written down, you can look it up. Just be damn sure you write it down.

Staying in touch with contacts is as important as getting them in the first place.

Life isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.

Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.

If you don't look ahead, you'll always be behind.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.