You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.

Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would most likely be worth it.

No one ever went broke by saying no too often.

Every morning brings new potential, but if you dwell on the misfortunes of the day before, you tend to overlook tremendous opportunities.

Hard work often leads to success. No work seldom does.

The truth is, success often occurs for reasons we don't expect, under circumstances over which we have little control and sometimes unrelated to our own efforts. There is only one other lesson that success should teach us: Be as amazed by your own success as your friends are. If you truly are, you stand the best chance to repeat it.