You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Are you worried about pressure? I look at it this way: Pressure is having to do something you are not totally prepared to do.

Failure is not falling down but staying down.

Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It's the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.

Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.

You can't be passionate when you feel like it. You have to be passionate about your job, product or cause all the time. There's no off switch on a tiger.

I know that you don't know, but you don't know that you don't know.