You do not get what you want. You get what you negotiate.

Rough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

Knowledge is not power unless it is used.

There is a place in the world for anyone in the world who says, "I'll take care of it."

If you want to double your success ratio, you have to double your failure ratio.

A student of life considers the world a classroom.