Corporations are social institutions. If they don't serve society, they have no business existing

If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

The real challenge in crafting strategy lies in detecting subtle discontinuities that may undermine a business in the future. And for that there is no technique, no program, just a sharp mind in touch with the situation.

Why does every generation have to think that he lives in the period with the greatest turbulence?

The idea that you can take smart but inexperienced 25-year-olds who never managed anything and turn them into effective managers via two years of classroom training is ludicrous.

No job is more vital to our society than that of the manager. It is the manager who determines whether our social institutions serve us well or whether they squander our talents and resources.