Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

A leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.

It is time to recognize conventional MBA programs for what they are - or else to close them down. They are specialized training in the functions of business, not general educating in the practice of management.

If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

Management is a curious phenomenon. It is generously paid, enormously influential, and significantly devoid of common sense

Basically, managing is about influencing action. Managing is about helping organizations and units to get things done, which means action. Sometimes, managers manage actions directly. They fight fires. They manage projects. They negotiate contracts.