Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

A leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.

Managers who don't lead are quite discouraging, but leaders who don't manage don't know what's going on. It's a phony separation that people are making between the two.

What you get out of an M.B.A. programme, no matter how much experience, is functional tools and understanding in disciplines: you'll understand economics, you'll understand marketing, finance, accounting. That, M.B.A. programmes do very well.

Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

To 'turn around' is to end up facing the same way. Maybe that is the problem, all the turning organizations around.