Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

Management is, above all, a practice where art, science, and craft meet

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

An enterprise is a community of human beings, not a collection of "human resources".

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.

To 'turn around' is to end up facing the same way. Maybe that is the problem, all the turning organizations around.

Organizations should be built and managers should be functioning so people can be naturally empowered. If someone's doing their job, if someone's working in one of your warehouses, say, they should know their job better than anybody. They don't need to be 'empowered,' but encouraged and left alone to be able to do what they know best.