Leadership, like swimming, cannot be learned by reading about it.

I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meaning insight, creativity and vision, and there is the use of science, technique or analysis.

Leadership, like swimming, cannot be learned by reading about it.

It is time to recognize conventional MBA programs for what they are - or else to close them down. They are specialized training in the functions of business, not general educating in the practice of management.

Technologies tend to undermine community and encourage individualism.

To 'turn around' is to end up facing the same way. Maybe that is the problem, all the turning organizations around.

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.