Leadership, like swimming, cannot be learned by reading about it.

No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.

Technologies tend to undermine community and encourage individualism.

What I have against M.B.A.s is the assumption that you come out of a two-year program probably never having been a manager - at least for full-time younger people M.B.A. programs - and assume you are ready to manage.

Organizational effectiveness does not lie in that narrow minded concept called rationality. It lies in the blend of clearheaded logic and powerful intuition

While hard data may inform the intellect, it is largely soft data that generates wisdom.