While hard data may inform the intellect, it is largely soft data that generates wisdom.
Henry MintzbergA leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.
Henry MintzbergAn enterprise is a community of human beings, not a collection of "human resources".
Henry MintzbergNever set out to be the best. It's too low a standard. Set out to be good. Do Your best.
Henry Mintzberg