Organizations are communities of human beings, not collections of human resources

The great myth is the manager as orchestra conductor. It's this idea of standing on a pedestal and you wave your baton and accounting comes in, and you wave it somewhere else and marketing chimes in with accounting, and they all sound very glorious. But management is more like orchestra conducting during rehearsals, when everything is going wrong.

Strategies grow initially like weeds in a garden, they are not cultivated like tomatoes in a hothouse.

Strategy-making is an immensely complex process involving the most sophisticated, subtle, and at times subconscious of human cognitive and social processes.

My feeling about executive bonuses is that any candidate for a chief executive job who even raises the issue of bonuses should be dismissed out of hand.

Strategy is not the consequence of planning, but the opposite: its starting point.

While hard data may inform the intellect, it is largely soft data that generates wisdom.