Organizations are communities of human beings, not collections of human resources

No job is more vital to our society than that of the manager. It is the manager who determines whether our social institutions serve us well or whether they squander our talents and resources.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

What I have against M.B.A.s is the assumption that you come out of a two-year program probably never having been a manager - at least for full-time younger people M.B.A. programs - and assume you are ready to manage.

An enterprise is a community of human beings, not a collection of "human resources".

No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

If you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.