An enterprise is a community of human beings, not a collection of "human resources".

This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader who comes in on a white horse to save the day. I think it's killing American companies.

It is time to recognize conventional MBA programs for what they are - or else to close them down. They are specialized training in the functions of business, not general educating in the practice of management.

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

Never set out to be the best. It's too low a standard. Set out to be good. Do Your best.

Strategy is not the consequence of planning, but the opposite: its starting point.