An enterprise is a community of human beings, not a collection of "human resources".

Everyone is against micro managing but macro managing means you're working at the big picture but don't know the details.

Technologies tend to undermine community and encourage individualism.

We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?

It is time to recognize conventional MBA programs for what they are - or else to close them down. They are specialized training in the functions of business, not general educating in the practice of management.

Never set out to be the best. It's too low a standard. Set out to be good. Do Your best.

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.