An enterprise is a community of human beings, not a collection of "human resources".

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.

Strategies grow initially like weeds in a garden, they are not cultivated like tomatoes in a hothouse.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

Management is a curious phenomenon. It is generously paid, enormously influential, and significantly devoid of common sense

That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.

An unsuccessful manager blames failure on his obligations; the effective manager turns them to his own advantage. A speech is a chance to lobby...a visit to an important customer a chance to extract trade information.