The real challenge in crafting strategy lies in detecting subtle discontinuities that may undermine a business in the future. And for that there is no technique, no program, just a sharp mind in touch with the situation.

Corporations are social institutions. If they don't serve society, they have no business existing

Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

An enterprise is a community of human beings, not a collection of "human resources".

We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?

I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meaning insight, creativity and vision, and there is the use of science, technique or analysis.

Leadership, like swimming, cannot be learned by reading about it.