Management and leadership are not separate spheres. The two skills work together in the larger realm of “communityship.

I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meaning insight, creativity and vision, and there is the use of science, technique or analysis.

Strategy-making is an immensely complex process involving the most sophisticated, subtle, and at times subconscious of human cognitive and social processes.

Strategy is not the consequence of planning, but the opposite: its starting point.

Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

Management is, above all, a practice where art, science, and craft meet

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.