Management and leadership are not separate spheres. The two skills work together in the larger realm of “communityship.

My feeling about executive bonuses is that any candidate for a chief executive job who even raises the issue of bonuses should be dismissed out of hand.

If you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.

This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader who comes in on a white horse to save the day. I think it's killing American companies.

No job is more vital to our society than that of the manager. It is the manager who determines whether our social institutions serve us well or whether they squander our talents and resources.

An enterprise is a community of human beings, not a collection of "human resources".

That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.