Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

A leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.

Corporations are social institutions. If they don't serve society, they have no business existing

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.

Empowerment is what managers do to people. Engagement is what managers do with people.

The great myth is the manager as orchestra conductor. It's this idea of standing on a pedestal and you wave your baton and accounting comes in, and you wave it somewhere else and marketing chimes in with accounting, and they all sound very glorious. But management is more like orchestra conducting during rehearsals, when everything is going wrong.

Management is, above all, a practice where art, science, and craft meet