While hard data may inform the intellect, it is largely soft data that generates wisdom.

If you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.

Leadership, like swimming, cannot be learned by reading about it.

Strategy is not the consequence of planning, but the opposite: its starting point.

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

Corporations are social institutions. If they don't serve society, they have no business existing

Management is, above all, a practice where art, science, and craft meet