If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.

Managers who don't lead are quite discouraging, but leaders who don't manage don't know what's going on. It's a phony separation that people are making between the two.

The great myth is the manager as orchestra conductor. It's this idea of standing on a pedestal and you wave your baton and accounting comes in, and you wave it somewhere else and marketing chimes in with accounting, and they all sound very glorious. But management is more like orchestra conducting during rehearsals, when everything is going wrong.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.

Management is, above all, a practice where art, science, and craft meet

Everyone is against micro managing but macro managing means you're working at the big picture but don't know the details.